We only ship to street addresses. Hence Post Office Boxes (P O Boxes), Army Post Office (APO) or Fleet Post Office (FPO)addresses are not acceptable shipping addresses.
Shipping in the United States of America includes Alaska and Hawaii. Shipping to United States of America territories are not considered shipping in the United States of America.
We offer the following shipping methods through FED-EX or UPS:
- Standard shipping - 8 days
- Two Day
- Next Day
Shipping and Handling Fees are calculated at the time of the order check out.
We welcome international purchases and the appropriate shipping and handling fees are applied to your total at the time that you check out.
Production Time for Orders:
Rush orders require approximately six (6) weeks production time along with a rush fee of $100.00. Standard orders take approximately three (3) months.
Defective or Mis-shipped Order:
A mis-shipped order is defined as an order that is shipped that you did not order. Should this occur you must notify us via email at email@example.com immediately. We reserve the right to not honor any mis-shipped item after seven (7) days of you receiving the product.
Changes and Cancellation:
Once you have received a confirmation on your order, it goes into production immediately. This means that orders cannot be changed, modified or cancelled once you receive your order confirmation number. This includes product changes, shipping method and shipping address.
Rush Order Fee:
Dresses over size 16W (Bust 43", Waist 36 1/4", Hip 45 ½") will incur an additional $75.00 charge due to the additional cost of extra fabric.
Error and Omission:
Should there be an error in pricing, Brides by Alejandre has the right to cancel or refuse any confirmed order even if your credit card has been charged. If the order is cancelled your credit card will be immediately credited with the original amount charged.